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To Niche or Not To Niche: The Social Media Professional's Existential Crisis
Stuck between "I work with everyone!" and "I only serve left-handed orthodontists"? You're not alone.
You're scrolling LinkedIn at 1 AM (as one does when contemplating career choices), and there it is again: "FIND YOUR NICHE OR DIE PENNILESS!"
Next post: "BE A GENERALIST—SPECIALISTS ARE DINOSAURS!"
Throws phone across room
The Niche Identity Crisis
Every social media professional has had this moment: sitting in front of their computer, staring at their website service page, cursor blinking accusingly as they debate whether to delete "I work with all businesses!" and replace it with something like "I exclusively create TikTok strategies for left-handed orthodontists with offices near lakes."
The niche debate is the social media industry's version of "should we break up or get married?" – everyone has an opinion, most of them are contradictory, and either choice could lead to waking up at 3 AM wondering where it all went wrong.
The Generalist's Dilemma
Being a generalist in social media is like being a restaurant that serves "food." Sure, everyone needs to eat, but no one is specifically craving your particular brand of... everything.
Generalists face unique challenges:
Competing with literally everyone else who has ever posted something online
Writing proposals that sound suspiciously like "I can do stuff for you, whatever you need!"
Having existential crises when asked "What makes you different?"
Explaining to clients that yes, you can do both B2B LinkedIn and D2C TikTok, but no, that doesn't mean you're making things up as you go along
But here's the dirty little secret I’ve learned these past 11 years: some of the most successful social media professionals I know are actually generalists who are really good at sounding like specialists in every client meeting.
Oh, and guess what? I’m a generalist. I feel that it helps me keep my creative juices flowing and I don’t run the risk of having to cherry pick my best ideas and pick which client to use them for.
But some social media professionals are cool with that and they can streamline their processes better and here’s my thoughts on that…
The Specialist's Panic Attacks
Meanwhile, specialists are waking up in cold sweats thinking:
"What if orthodontists stop using TikTok?"
"Did I just limit my client pool to 17 businesses total?"
"Is the 'social media for pet crematoriums' market truly sustainable?"
"Should I expand to include veterinarians, or is that selling out?"
The specialist's biggest fear is that they've niched down into oblivion, creating a market so specific that they could personally call each potential client in a single afternoon, with time left over to question all their life choices.
The Brutal Truth About Niching
After 11 years in this industry, here's what I've learned about niching:
The best niche isn't an industry – it's a problem you solve exceptionally well.
Let me say that again for the people still listing "I work with real estate, fitness, AND nonprofits!" on their website.
Clients don't care about your industry experience nearly as much as you think. What they care about is whether you can solve their specific problem.
Finding Your Problem-Solving Niche
Instead of asking "what industry should I focus on?" ask yourself:
What social media problems do I genuinely enjoy solving?
What results can I consistently deliver that others struggle with?
What do clients consistently praise in my work?
For example:
"I help businesses that are drowning in content creation without seeing results."
"I specialize in turning technical experts into LinkedIn thought leaders."
"I transform businesses with no visual appeal into TikTok-worthy brands."
These positioning statements are niches based on problems, not industries. They allow you to work across sectors while still having a clear value proposition.
It’s literally why I choose to be a generalist but my niche audience are high-achieving female founders and executives leveraging their personal brand on social media to grow their business or advance their careers.
The Competitor Differentiation Game
Once you've identified your problem-solving niche, differentiating from competitors becomes significantly easier.
Instead of competing with every social media manager who breathes, you're now competing only with those who solve the same specific problem. And you can differentiate by:
Your process: Maybe you have a unique framework for solving the problem
Your personality: Some clients will choose you simply because they'd rather work with you
Your guarantees: What can you promise that others won't?
Your results threshold: Maybe you deliver faster or with more measurable outcomes
The Middle Path: Specialized Generalist
For those still hyperventilating about niching too far, consider the "specialized generalist" approach, like me:
You manage social media for multiple industries, BUT you have 2-3 signature services or approaches that remain consistent regardless of industry.
This gives you the market size of a generalist with the differentiation and expertise of a specialist.
The Final Verdict
So, to niche or not to niche?
The answer is: Niche by problem, not by industry.
And if anyone tells you that you absolutely must choose between being a specialist or generalist to succeed, remember that they're probably trying to sell you a course on finding your niche, which ironically, is their niche.
The only truly fatal mistake in the "to niche or not to niche" debate is spending so much time worrying about it that you never actually get around to becoming excellent at anything.
Pick a problem. Solve it better than anyone else. The clients will follow.
And if they don't, you can always pivot to "TikTok for left-handed orthodontists." I hear that market's wide open.